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LB Finance PLC won the Silver Award in the 'In-House' category at NBQSA 2021 for their ECLIPSE Credit Appraisal System. The system facilitated contactless transactions and improved customer turnaround time during the pandemic. It uses AI-backed credit scores for better decision-making. The award recognizes innovative internal applications, and LB Finance surpassed 15 other nominees to win. The company aims to continue enhancing the system to serve customers effectively.